"Friendly staff, perfectly located for a stop on our way to the South of France"

"Disappointing start to stay as after a 6 hour drive we were made to wait for over 5 minutes while the receptionist finished her cigarette and chatting to her mate! However the room, as always, was clean and all good, shame about receptionist as we usually stay here every year on our way back to UK and not had issues before."

"Convenient to train"

"A very convenient and comfortable stopover. The hotel staff were excellent, very friendly and welcoming. Breakfast was delicious, with a good selection. We particularly enjoyed the pancake-making machine. The location was perfect for our one-night stay and within easy walking distance of Place des Héros and the centre of Arras."

"The internet did not work. We stayed on the top floor, it was not strong enough to connect. Also, a number code would be useful to get in without the key card. We inadvertently left the key in the room and had to call someone to come and let us in. Clearly our fault and they were very kind and accommodating, and literally ran over without complaint. Otherwise, great location, very comfy beds, clean spacious room and lovely host."

"Friendly staff. Well located in a quiet mews 5 mins walk from the main squares. Room a bit old-fashioned, clean and comfortable (4 choices of pillow!), plenty of electric sockets, but disappointing absence of tea/coffee-making or even a welcoming bottle of water. No fridge or A/C; fan provided. Book ahead for car park; manoeuvring a large car tricky when full. Two 7 kW EV chargers: one Tesla only - good value if you can get an overnight charge. Nice simple breakfast."

"A good overnight stop. No frills but comfy. Room (on third floor) was very hot at night and air con not great"

"Staff brilliant, remembered us from more than two years ago. Very attentive to our needs."