"Our room was dirty. although it was made the towels and sheets had stains and smears on them. our toilet paper was on its last few sheets and just overall dirty we were nervous about even going under the sheets when we slept but for convenience the stay wasn’t terrible just not cleanly"

"Well it was a run of the mill best western nothing fancy nothing bad. Until the morning of checkout i didnt put a do not disturb sign up house keeping knocked and was coming in i quickly said he please don’t come in, and the person with house keeping was so friendly and kind about the whole situation that interaction is what set this best western above the rest."