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"Beautiful building in a quiet location. The staff were very helpful especially the receptionist Natalie who was very understanding over my predicament of maybe needing a room if my Dad was released from hospital late that same day. Good breakfast. Fan in room which I used as it was warm. "

"The comfiest bed we have ever slept in - from the matress to the pillows & quilt it was all so good we didn't want to out if it! Shower was lovely and aircon in the room was definitely a huge plus point. Friendly service and food was good at breakfast too. Room and bathroom was cleaned to a high standard. Didn't use the pool so not sure but sure it's lovely too "

"Excellent. Friendly staff"

"We very much enjoyed the upstairs pool, i believe there is a fee for the pool & jacuzzi on lower ground. Restaurant was lovely, polite and helpful staff. Our AC wasnt working properly, even when the gentleman came and fixed it, it wasnt really cool, but not an issue as was quite cool for june. If i were to share some constructive criticism, it would be a lovely touch to have a mini fridge in the deluxe & superior rooms! Finally, we were ever so grateful for the free noon checkout on the Sunday, that was very kind indeed, all in all a wonderful weekend break & I'm positive we will return soon! "

"Good solid hotel which had its best time in the 1980s so it’s a bit tired but the staff are great and the spa area was lovely. I would definitely come again!"

"Much improved hotel, particularly regards the now quick and easy check in process. All staff were efficient and pleasant. Room was excellent and very spacious. "

"Very good "

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"Excellent hotel well located for the city centre and very close to the Utilita Bowl. "