"Beautifully decorated hotel with charming helpful staff. Good location apart from road noise from the junction. The bed was comfortable but some details were lacking such as no non slip bath mat & the tea/ coffee/ milk not restocked on our arrival. Our room seemed to have alot of flies for some reason despite the window being closed.The buffet breakfast was adequate but a little uninspiring. If we had stayed longer than one night we would have raised these issues with staff. Overall, a nice...

"Great overall stay!"

"Have previously stayed at the Harbour Hotel Christchurch and have always hada lovely time. This time we did a short one night stopover at the Richmond property having visited Kew Garden fo our wedding anniversary. Hotel staff were delightful even presnting us with a small cake in hono of our anniversary. My wife loved the spa and the whole experience was super."

"案内された部屋は綺麗であったが、洗面台の栓が開かず→水が流れず。 ホテルより、すぐには修理不可の為、部屋の変更打診あり。 変更後の部屋は、狭く設備も若干劣った。 部屋の清掃スタッフは洗面台の栓が壊れていることはわかっているはずであり、ホテルフロントとの連携が不十分と思える。"

"Our group of 3 adults stayed in the family room and was happy with the hotel. The room and bathroom had plenty of space for the 3 of us. The sofa bed was a bit uncomfortable but for one night it was fine. The location of this hotel is great access for Kew gardens and Richmond area with such a nice area to walk around. The pub downstairs was lovely with great staff and delicious food. The street noise at night was a little loud on the first floor facing the street but didn’t bother us. Overall...

"Parking rough. 15 spots only."