Find all hotels by Americinn in Richmond, IL from SAR 355

"clean and looks newly remodeled."

"This was a lovely resort. We only stayed overnight and didn’t really use many of the amenities but our room was amazing, especially the comfy beds."

"We've been coming here for years now before the process started going up and we still love it. Pros: the room super spacious for our family of 4, the pool water was warm on the last day of our start, the food at restaurant was amazing and the staff was all super nice and respectful. The cons: the rooms need updating, shower faucet was loose and moving around enough that my 2 year old kept messing with it. The 1st night we asked for a pack n play bed for our baby and more pillows and blankets and we never got them until the next day when I had to call again, the knife in our room looked like it had been there since the building opened. It was severely shredded on one side. And in the child Waterpark splash pad where the bucket comes down with water there's about 5 big pieces of foam missing where the concrete is exposed underneath the water where someone can get hurt. In total I love this place we will be coming back I just figured if your going to start raising the prices and almost pay the same you would if you were at the dells then maybe some updating is in order."

"Perfect!"

"The television had poor reception. The rest of our stay was good"

"We’ve been going to Lake Geneva for years. This was our first time staying here. The pillows could be a little softer but other than that we will definitely come back and stay here again. "

"Great experience"

"Staffing was great! Ashter at the desk was very helpful. Also Robert in the lobby!"

"What made it terrible? The metal frame the mattress is sitting on? Or the two inch gap at the top of the crookedly hung door? Or maybe the cracked window and broken screen from the outside? Ooorrrrr the truck driver in the parking lot who stood outside waiting for the pizza delivery guy to bring him his dinner?? Yeah. We’re not staying here again. Neither my daughter or I felt safe. We left the room empty and booked a different property in town. Of course we can’t get it refunded but our safety and peace of mind was far better elsewhere "