"I had ants in my room. Carpet had stains. Notified staff of ants and they said they'd send maintenance, they sent a lady who sprayed bleach. The ants came back and we complained again and they asked if I wanted them to send people, I said yes and they didn't. I went back again and they said maintenance wouldn't be in until morning and they could send someone, they didn't. Complained on the last day and the person offered a new room but since we were checking out, it wouldn't have mattered."

"La habitación sucia y sin aire acondicionado. En un rincón sin luz Es un hotel descuidado El personal es excelente muy buena atención Que contradiccion"