"Unfortunately our room lock was malfunctioning so we couldn’t lock our door properly. I did report it as we left so hopefully the next guests didn’t have this problem. There was a very slight aroma of vomit in our room but it was warm so we opened the window and sprayed some deodorant on the carpet and it did the trick. We have stayed here several times and would stay again due to location and free parking."
"Basic hotel room. Small bathroom and shower. Old Premier Inn property. Nothing special.
Car parking onsite.
Walk 50 meters to bar and restaurant. Overpriced. Didn't eat there."
"Ideal location for bars and restaurants. Room was lovely and it is a grand Hotel that is showing signs of age. All in all a good stay. The breakfast was an added bonus and very nice."
"Used this hotel on the way to our holiday and on the way back on the way back we wanted an late departure was told to book once back but was told they couldn’t do it so we only had two hours sleep which wasn’t good for us with our four year old"
"staff very helpful, spa and gym a great addition
Breakfast, if not booked at time of booking or check in was very expensive but in line with hotel pricing. Very close to mermaid quay where other great options were available.
Parking - expensive due to location but an oversight on my part not checking this before booking. Wont put me off staying again however as hotel was exceptional with cracking views of the Bay"