"Check in was problematic. Expedia reservation could not be found by clerk in-spite of confirmation in app, confirmation number and pre paid. According to Clerks only option was to book new and pay higher rate.
Expedia support was helpful and eventually problem was sorted out next day by manager. But I lost 2 hours and will most likely add another 30 with company expense system to fix the double billing and refund.
I had expected that Riku would offer something to make up for the inconvenience,...