"I stayed at Hilton LAX twice in a two-week span. They were wildly different experiences. The first visit was truly pleasant: Airport shuttle to and from the airport was a breeze, the room was modern and clean. The second time was a disaster: Airport shuttle skipped us (presumably it was full); we had to take a midnight Uber to the hotel. The room was very outdated. he air conditioning was not functional and we all sweated in our sleep. Front desk offered no compensation other than "sorry"....
"I stayed at Hilton LAX twice in a two-week span. They were wildly different experiences. The first visit was truly pleasant: Airport shuttle to and from the airport was a breeze, the room was modern and clean. The second time was a disaster: Airport shuttle skipped us (presumably it was full); we had to take a midnight Uber to the hotel. The room was very outdated. he air conditioning was not functional and we all sweated in our sleep. Front desk offered no compensation other than "sorry"....
Matthew