"Marvellous breakfast and staff who were extra helpful, finding us a room more suitable for the elderly than the original booking. Room was very convenient and clean, Both of us sadly found the beds uncomfortable and the ac very cold! Large car park at the hotel but like so many hotels these days, the main dining room was unexpectedly closed to individual guests in the evenings due to a party booking, both the nights we were there. Fortunately we found a fantastic pub 5 minutes walk away...

"Unfortunately the sink was cracked and we were given a small fan due to heat but was very clunky so had to turn off. It’s convenient but hugely dated. Staff were lovely though."

"Only stay at this hotel if it is the cheapest and you have no other options. It’s very basic and falling apart and staff were rude. But it’s a good location and often the cheapest place in London. "

"This hotel is closed we were rebooked at the Europa Gatwick hotel a sister hotel connected with the Britannia Hotel chain. On the out side it looked ok check in was fine and the front desk staff were friendly and helpful. The twin room i booked was pretty spartan, lacking in pillows, one per guest, the beds were absolutely atrocious one could feel the springs thru the mattress and the bed creaked something chronic, there was also a very strange nude picture of a women on the wall over the bed...