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"The wait in line at the front desk after a long trip from Hawaii, waiting to leave for my home in Florida, when I had paid in advance, was very disconcerting."

"My family and I had a great experience at the Hilton. The rooms were very clean and room service was always helpful with everything. We used the shuttle to take us to Universal so that was a bonus."

"there was a constant clicking noice emanating from the AC unit. We asked the staff to look into this noise, but no one ever showed up. it was very hard to sleep."

"Really enjoyed the staff and the hotel. Highly recommend to anyone who wants a good location for hitting downtown LA and Santa Monica easily."

"Clean room great staff"