"Stayed one night as going to a wedding locally the next day. On arrival realised that my Mum’s room was a long walk away, she has some mobility issues. Room was changed straight away to something much closer to everything. Staff at reception, in bar, restaurant & at breakfast all friendly & helpful. Evening meal & breakfast great & good value. Everywhere was really clean. Only downside was room was a little tired re decorating. But it looked like things were happening, as bar & restaurant area...

"We really enjoyed our stay, it's great value for money and the staff were very friendly and helpful"

"Our group of 3 adults stayed in the family room and was happy with the hotel. The room and bathroom had plenty of space for the 3 of us. The sofa bed was a bit uncomfortable but for one night it was fine. The location of this hotel is great access for Kew gardens and Richmond area with such a nice area to walk around. The pub downstairs was lovely with great staff and delicious food. The street noise at night was a little loud on the first floor facing the street but didn’t bother us. Overall...

"You need sharp eyesight to see the hotel as it's right on the roundabout. It was perfectly placed for where we needed to be the next day. Parking was not a problem. The room was an odd shape and in need of new carpet. The doors are fire doors and they really did Bang shut every time someone came in our out of the coach house. The staff were Friendly and very helpful without being intrusive . The tables in the restaurant felt sticky which slightly puts you off although the meals were...