"Everything friendly staff clean room "

"Staff were friendly and helpfull. Breakfast was lovely"

"Room was clean and tidy, staff were helpful."

"Room was great, staff were lovely. "

"Great hotel, amazing staff, breakfast was lovely and the location is just perfect "

"excellent close to the tram and shops"

"Love this hotel"

"My friend and I had a lovely stay. Room was spotless. Bed was so comfy, shower huge. Used the spa facilities, which again was very nice, not too busy, only negative was would have liked robes in the room. It would have been good if the bar stayed open afer 12 though as would have enjoyed a quiet night cap after christmas party. Will definitely stay again. Breakfast in the morning was good, nice selection."