"The room was nice and the staff was very professional and helpful. Leah, Nisha, supervisor Khalil, Hyacinth etc. They all displayed very excellent customer service."

"Well appointed room with balcony right on beach Excellent management and front desk staff attentive, professional with great customer service"

"well organized, restaurant is very good lots of steps, so warn folks that may have difficulty clean rooms, nice atmosphere, great location for downtown area"

"The view was amazing! Staff very helpful and accommodating."

"Great stay! Special property with lots of character, welcoming hosts, privacy, nice and clean, great views. We will be back!"

"flights/american airlines cancelled multiple times free 8 hours of rescheduled flts we found out at 7pm we had to book an overnight accommodation. most hotels already booked somehow i found this ABSOLUTE GEM of a hotel 10 out of 10 we stayed in the UPPER VILLA-the view in the morning of the harbor was breathtaking the accommodations were beyond expectations with soaring ceiling heights and a full balcony. fully furnished 1200 sq ft apt with lovely accents and lovely decor-open/airy/spacious do...

"Great experience, we lover this hotel. We traveled in family with two kids, 6 and 11."

"Courteous greeting, professional. Room ready, facitiles/amenities good."