See all properties

The Ritz-Carlton, St. Thomas

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for The Ritz-Carlton, St. Thomas

View from property
Creator video
1 bedroom, premium bedding, in-room safe, desk
4 restaurants, breakfast served
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Room service
  • Spa
The current price is SAR 2,999
SAR 4,000 total
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Presidential Suite, 1 Bedroom, Balcony

Presidential Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Ceiling fan
  • 184 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Resort View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Oceanfront

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 Double Bed, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Balcony, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Ocean View

Executive Suite, 1 Bedroom, Ocean View | Living area | 55-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 3 Bedrooms

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 3 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
3 bedrooms
Premium bedding
Ceiling fan
  • 184 sq m
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Ceiling fan
Blackout drapes/curtains
Sofa bed
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Ceiling fan
Blackout drapes/curtains
Sofa bed
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms, Ocean View

55-inch LCD TV with cable channels, TV

Club Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
2 bedrooms
Premium bedding
Ceiling fan
  • 143 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Resort View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Oceanfront

View from room

Club Room, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802

What's nearby

  • Cowpet Bay - 4 min walk - 0.4 km
  • Secret Harbour Beach - 16 min walk - 1.4 km
  • Sapphire Beach - 5 min drive - 3.0 km
  • Lindquist Beach - 5 min drive - 3.9 km
  • Coki Point Beach - 12 min drive - 6.5 km

Getting around

  • Cyril E. King Airport (STT) - 29 min drive

Restaurants

  • ‪Sapphire Beach Bar - ‬6 min drive
  • ‪Sunset Grille @ Secret Harbour Beach Resort - ‬3 min drive
  • ‪An Hour Late - ‬5 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Coconut Cove - ‬4 min walk

About this property

The Ritz-Carlton, St. Thomas

Luxury family-friendly resort near Secret Harbour Beach
At The Ritz-Carlton, St. Thomas, you can look forward to a beach bar, a terrace, and designer stores on site. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and kayaking. Treat yourself to a body treatment, reflexology, or a body wrap at The Ritz-Carlton Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and ocean views. Enjoy the 24-hour gym, as well as activities like snorkeling and boat tours. Guests can also expect to find a firepit, a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts
  • Valet parking (surcharge), express check-out, and express check-in
  • A children's club (surcharge), a paddleboard on site, and tennis lessons on site
  • Guest reviews speak highly of the helpful staff
Room features
All 180 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and room service.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and deep soaking tubs
  • 55-inch LCD TVs with premium channels
  • Balconies, free infant beds, and coffee/tea makers

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Similar properties

2 bars/lounges, swim-up bar, poolside bar, beach bar

The Westin St. Thomas Beach Resort & Spa

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.2 out of 10, Very Good, 1,007 reviews
The price is SAR 1,192
SAR 1,652 total
includes taxes & fees
14 Jul - 15 Jul
The Westin St. Thomas Beach Resort & Spa

Property amenities

Parking and transportation

  • Limo/town car service
  • Secured, uncovered valet parking on site (USD 40 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 49 for adults and USD 28 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Alloro
  • Bleuwater
  • Coconut Cove
  • Sails Beachside

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Boat
  • Boat tours
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Sail boat
  • Snorkeling
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 106.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 49.00 for adults and USD 28.00 for children
  • Uncovered valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

Does The Ritz-Carlton, St. Thomas have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Ritz-Carlton, St. Thomas?

As of 14 Jumada II 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, St. Thomas on 13 Rajab 2025 start from $958.8, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, St. Thomas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, St. Thomas?

Valet parking is available for USD 40 per night.

What time is check-in at The Ritz-Carlton, St. Thomas?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, St. Thomas?

Check-out is at 11 AM.

Where is The Ritz-Carlton, St. Thomas located?

Nestled on the beach, this St. Thomas resort is within 1 mi (2 km) of Cowpet Bay and Secret Harbour Beach. Sapphire Beach is 2.3 mi (3.7 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 226 out of 389 reviews
Rating 8 - Good. 66 out of 389 reviews
Rating 6 - Okay. 46 out of 389 reviews
Rating 4 - Poor. 26 out of 389 reviews
Rating 2 - Terrible. 25 out of 389 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property
Stayed 4 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff. Food was not the greatest. We had a car rental and were able to go off properly to a few restaurants that were excellent.
Stayed 6 nights in May 2025

10/10 Excellent

Alma R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was phenomenal! The service was next level and the property was impeccable! I can’t wait to come back in December!
Stayed 6 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

The Ritz Service was the best. Expedia is terrible. I would really like to get my credit for Marriott points considering Expedia doesn’t give you anything. I’m done with
Stayed 4 nights in May 2025

6/10 Okay

Noel

Liked: Cleanliness
Really expensive, nothing to do in premises, Very expensive for what you get Restaurant food average, Service in some areas really rude No transportation to airport or downtown Transportation very expensive Use taxi, private transportation $299.99 one way from airport to hotel
Stayed 2 nights in May 2025

10/10 Excellent

Sharon Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular Caribbean experience! Genuinely warm and accommodating staff!
Stayed 1 night in Mar 2025

2/10 Terrible

Lansford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the people nexts door from us was watching us thru the side of the hole in the wall everything was ok the food was very overpriced breakfast for 2 ppl shouldn’t be $100 a day, the people are very different some of the staff don’t talk to you like the ppl that stay on the resort as well just nice but not a friendly place to stay but the staff and everything was ok . Don’t know if I would book again
Stayed 3 nights in May 2025

10/10 Excellent

Lavanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays.
Stayed 3 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
My wish would be that all could experience this beauty.
Stayed 5 nights in Feb 2025

8/10 Good

Dilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the food could have been better. The options were very limited
Stayed 3 nights in Mar 2025

10/10 Excellent

Jamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Beautiful resort!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful resort ❤️ highly recommend. The staff was amazing, like hands down the best service I've ever had on vacation.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

james douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the location is excellent for day trips to st john.
Stayed 7 nights in Aug 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
It would be nice if they offered snack options The coffee Cfe closed early 4pm and no other options after that unless going to a restaurant.
Stayed 3 nights in Feb 2025

2/10 Terrible

Patrick Marchione

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hotel. No one ever comes to pick you up at your room, showers don’t work terrible water pressure, air condition don’t work. Charge high prices should give you better stay and management at hotel is terrible and unprofessional
Stayed 4 nights in Mar 2025

6/10 Okay

Dorisann

Epic fail. Consyruction on property beyond. Restaurants and bars not open, staff around pool was non existence. Not worth the $1000.00 per night
Stayed 5 nights in Oct 2024

10/10 Excellent

Julia Selene

Liked: Staff & service, property conditions & facilities
Safe
Stayed 3 nights in Dec 2024

8/10 Good

ryan

Liked: Cleanliness
We’ve stayed here as a family around 10 times. Nothing but construction taking place the entire time at sail the pool side restaurant. No real waitstaff to support purchasing meals and drinks during the day, took way too long for staff. Massive fail charging us what they charged us when the amenities where less than ideal . Will not stay and pay here again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful, very friendly and extremely helpful! Highly recommend an early September visit if you are looking for a relaxing and quiet vacation with amazing food and a gorgeous view.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice property
Stayed 4 nights in Sep 2024

8/10 Good

Renell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good and within the standard of Ritz Carlton
Stayed 1 night in Oct 2024

10/10 Excellent

Dorell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort
Stayed 3 nights in May 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence property. Easily would have been 5 stars had they not been cutting concrete everyday we were there next to the pool. I’d love to come back when there’s not construction going on. Really takes away from the ambience of the pool cabana experience