"Great staff"

"The hotel is very outdated and poorly maintained. The carpets have stains. There was no toilet paper when we got into he room and they told us we needed to go downstairs to get it front desk. The locations is very centric but the hotel needs better maintenance and better service. The pictures are deceiving."

"wish there were toothpaste"

"Overall, the hotel was good, but unfortunately, we had a very bad experience today. We were checking out today, so my husband and I went to pick up our rental car. Unfortunately, there was a significant delay with the car rental company, so my daughter and elderly parents stayed behind and waited in the hotel lobby. According to the hotel staff, my daughter’s backpack was stolen by a man and a woman while she was in the lobby. The backpack contained valuable personal belongings, cash, and,...

"Bien qu'un peu excentré, l'endroit est pratique. Le personnel est plutôt accueillant et la chambre était tout à fait correcte. L'un de mes meilleurs séjours à Londres où l'on peut malheureusement avoir bien des surprises. Aucune mauvaise surprise ici. L'établissement fait le job !"

"部屋がとても綺麗でした！"