"Whilst our overall experience was very good it was let down by two things : 1. On arrival there was no-one on the reception desk to enable us to check in and no-one was in any hurry to try and find someone to check us in. 2. For our evening meal, again there was distinct lack of staff around once our meal had been served. On finishing our meal we waited for someone/anyone to at least speak to us but as no-one was around we simply left."