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"Very good service"

"Nice stay. Cam place"

"Was basic hotel. Very nice but overpriced as no room service and could get same room with AC"

"Well maintained property. Very clean room. Good and well priced food at the in house restaurant. Overall excellent value for money."

"Loved that we saw no other tourists here and in the city walking around. The staff were great and this hotel was well priced as a stopgap between Thekaddey and Kochin. We stayed here to be close to visit the Bird Sanctuary. Walking around town was fascinating and lots of stores giving a glimpse into every day life of locals. "

"Hotel is nice and clean but service is sub par. Takes too long to get any items and little things like extra towels or toilet paper were hard to get"

"The front desk is very disorganized. Refrigerator is not working and I’m supposed to be here for 9 days. They said they will not replace the refrigerator and won’t say why. They just tell you that it’s not working and not even an apology. They are also extremely nosy, always asking if someone is staying at the hotel. The Skybar is a joke, no one is there either the day or at night. Also, no curtain in the bathroom to separate the shower and toilet, so when you take a shower water is all over the bathroom. I spent so much time cleaning up the water and asking for more towels. I will probably leave early and check into the grand ambassador. "

"Very poor service! Disappointed. Though they have renovated the rooms, it looks good but the service is very poor. Booked 3 rooms for 2 nights. In one room AC was not working and we complained almost 5 times and nothing done! Even the restaurant once famous for good food now I regret going there. Food is oily and can sense its re-used oil."