Find hotels in Punta Banda, Ensenada from SAR 270

"Mi experiencia en el supueto HOTEL ROSE ENSENADA fue muy mala. Al llegar, me di cuenta de que no es un hotel como lo anuncian, sino un motel, y la zona es muy insegura y en malas condiciones. Intenté hablar con el personal para resolver la situación, pero no mostraron ninguna disposición a ayudar. Se negaron a hacer un reembolso y, en lugar de eso, querían cobrarme más dinero por cambiarme de habitación. Además, viajaba por motivos médicos para una operación, y necesitaba una habitación en el primer piso. Sin embargo, las únicas disponibles estaban en el segundo piso, lo cual no era viable para mí por mi condición. EL MOTEL NO CUENTA CON ELEVADOR Definitivamente no recomiendo este lugar. La publicidad es engañosa, el servicio al cliente es deficiente y no tienen consideración por situaciones médicas. Además expedía no se hizo responsable de el reembolso a pesar que había pagado el seguro de viaje"

"friendly staff they know English if you have a 2500 pickup parking is a bit tight but you can still fit in"

"Beautiful hotel. Needs to fix the parking lot and terrible room service. "

"Great service over all"

"From the minute we walked in we were impressed. The hotel is beautiful and definitely has that wow factor. The service was impeccable and everyone of the staff made us feel so welcomed. The breakfast buffet was INSANE. It had everything you would ever want. The pool was great, the rooms were very clean, and the beds were so comfy. I am definitely coming back soon. I can't say enough great things about this hotel. The only complaint would be that our sliding patio door would not lock."

"Excelente service"

"N/A"

"It was a great stay ! Enjoyed the pool and the live music at the fuego restaurant."

"Staff was amazing, service was great, the restaurant also had delicious food highly recommend stopping by! My only complain is that the shower/sink water had a strange taste and the lack of outlets in the room as well as lighting. Some more outlets especially by the beds and brighter lights in the room would highly improve the experience. Overall it was a beautiful hotel and stay!! "