"Great and convenient location"

"arrived in room that had two towels. asked for more but was told to come back at "maybe" 6pm went into workout room which is a bike a climber and a treadmill tv wouldn't turn on. asked for help. they gave me a new remote (?). tv turned on but only with volume. asked for help again and was told they would call maintenance no one came. we were told they had a hot breakfast. breakfast was cereal toast muffins nothing hot except a waffle maker. sad for what we paid."