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"Staff was friendly, location was excellent"

"Was a great stay, all the staff were lovely and helpful."

"Excelente hotel"

"We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights."

"The view of the volcano was amazing. The staff were great, the location was great for the hikes that we wanted to do. The food was excellent. I would highly recommend this hotel."

"Good food also"

"Beautiful place and everyone so helpful definitely we are coming back"

"The room was good as was the bathroom. But the heated pool wasn't functioning and it took the better part of an hour to get the sauna working. Breakfast was good. A bit more service and tea/coffee facilities in the room would lift the experience. "