"Leider enttäuschender Zustand! Wir haben diese Unterkunft für 15 Nächte gebucht und waren vom tatsächlichen Zustand leider sehr enttäuscht. Bereits bei unserer Ankunft stellten wir im ersten Zimmer deutliche Verschmutzungen fest. Besonders Matratze, Bett und Bettwäsche wiesen sichtbare Flecken und Verschmutzungen auf. Wir meldeten dies sofort beim Hotel und kontaktierten noch am selben Tag die Buchungsplattform. Nach mehreren Stunden wurde uns schließlich ein anderes Zimmer angeboten. Leider...

".."

"Arrived on late Thursday morning on 14th May. Stood outside for 6 minutes before the virtual receptionist let us in. We had to wait till approximately 2.30 to get into our room. The resort was not busy so cannot see why we couldn’t have obtained our room earlier. We were informed that the rooms only get serviced every other day which we thought was a bit strange as every other apartment/ hotel room we have stayed at has always been serviced everyday day with beds made, bathrooms cleaned and...

"Reasonable priced hotel for a short stay."

"Rent rom, fantastisk sjøutsikt i blokk B. Terrassen mangler madrasser til solsengene. Slitte pool håndklær, som du må signere for, og returnere ved utsjekk. Upraktisk! Slitent baderom. Hyggelige ansatte."

"Well.booked through here paid.when got to puerto rico las palmas .i transfer was later didnt react hotel till 11pm on night.then when reacted hotel .total pay breakage fee .whitch we did and was told get bavk when left.but we still have not recieve despoit of £150 euros back.we taken photos of room when left.staff very rude and unhelpful.disgusing"