البحث عن فنادق في توِرتو موريلوس من SAR 187

"Everything was nice"

"The hotel overall was maintained and the staff were super friendly! The areas for improvement are for the plunge pools, ours had a bunch of the stuff falling from the trees that it would hurt the bottom of our feet. The food at this hotel was okay, we have had been to all inclusives with better food."

"Our experience was disappointing overall. While I understand that resorts offer membership presentations and sales pitches, the approach taken by Octavio and his supervisor (whose name I unfortunately did not get) crossed the line from persistent to intrusive. During our first two days, we experienced repeated contact, including knocks on our room door and calls to both our hotel room phone and personal cell phones as early as 8:00 AM. We have stayed at many resorts and have never encountered...

"Très bien merci pour votre gentillesse"

"Our stay was okay, but expected way better for the cost. Our AC and power went out multiple times and everything feels outdated. The service wasn’t very good, took forever to get drinks by the pool. The food was…. Eh. Very hit or miss just like any other all inclusive. When we complained about the air conditioning keep breaking the staff told us multiple times that they would treat us to a free stay, but then gave us a contract that said it’s only for a free upgraded room. It felt a little...

"Todo muy bien . Instalaciones ,limpieza atención, me súper encantó pasear a la orilla del mar ,mis niños felices en la piscina y yo relajado en las hamacas."

"I can’t say how much we enjoyed this resort! 10 out of 10 would recommend. Met some amazing people and the staff was off the charts. Enrique our butler made everything fun easy and special. Eugenio and Ernesto at the pool bars were so attentive. Roger at breakfast. We got to do a ceviche class with executive chef Octavio and had the best time. Rooms amazing! Beds changed twice per day. Small place. Chill vibe but so much fun and relaxation. For sure want to make a trip back there. And the spa...

"Room was absolutely beautiful with picturesque views. Room was exactly as shown during booking. Property is very clean and quiet. Gali, Ramses and Adriana were always present to make sure my stay was comfortable. They were great to talk with and excellent resource to good food spots. I will definitely come back here."

"Great beachfront hotel, walking distance to many amenities. Real negative was the wifi though. Basically didn’t have any."

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"Review from a couple in their 30’s with a 4 y/o: This was my 9th all inclusive trip & our 2nd time at this resort. It’s good for kids & adults. We went mid May. Resort is clean & up to date. Food is great! Was able to get a dinner reservation every night except the first night. My top 3 restaurants were Zen Teppenyaki, Taj & Caribbean restaurant. One of my top all-inclusive resorts for food! Pools are nice & many to choose from. Activities were going on most of the day at the main pool....

"The food there isn’t great. Two of the restaurants were just ok. The drinks were gross. It gave me a headache. I was scolded by an employee named Vicente at the pool for having my dog on a stroller there. While checking in, they said I could. Vicente had an attitude and was very rude. They says dog friendly but it really wasn’t. We booked a swim out beach front and the water in our pool wasn’t that clean. I see them cleaning the ones near the pool more.i regret staying here."

"Nice boutique hotel with convenient location and friendly staff. Would stay again 😁"

"The property is truly beautiful, and the staff members are exceptionally friendly. However, the all-inclusive experience felt somewhat restricted due to the operating hours of the bars and restaurants. While there isn't any organized entertainment, you can certainly enjoy a great deal of peace and tranquility."

"Love it will come again"

"Our stay at SOTA was nothing short of amazing. The drive to the retreat was not too out of reach, and made sense, as we were in the jungle of Puerto Morelos. We arrived a little later than expected, but greeted upon arrival at the gate by the staff. We were helped with our luggage to our stay, and we were stunned at every step! In our unit, there were fresh fruits waiting for us on the table. Our room was surrounded by glass looking out into the jungle, and every room had access to opening...

"El personal es de lo más amable, el baño desde que llegamos olía a orines , el bufet normal, los restaurantes ninguno me gustó"

"Las toallas estaban muy manchadas se veían antiguenicas me pegaron un hongo en mis piernas "

"Great overall experience,will def come again and stay ."