Find all hotels by Independent in Puerto Morelos from SAR 182

"Fun things to do, friendly and helpful staff, beautiful pools and ocean, excellent dining options, all-inclusive"

"This resort is amazing. It has lots of entertainments that families can enjoy. It has huge pools and waterslides . The lazy river is fun for those wanting chill time at the water. Apparently, we were assigned in a room for expedia vip, which is huge, comfortable and clean. There's housekeeper coming everyday to clean, change beddings and refill towels, soap, etc. There's also another staff coming to give us bottled water and refill mini bar. My main concern is the food. I didn't enjoy the food at the international buffet. Typically, everyday you see the same menu. Guests have options to make reservations at their restaurants but impossible to make one as it's always fully booked or close. Thankfully, I am an expedia vip and apparently they give priority to this group and all I had to do was to send a text message to this expedia personnel and he'll make all the arrangments. He had made our stay in this hotel quite easy, memorable and enjoyable. Without him, my family wouldn't experience dinner everynight at different restaurants as well as the free bowling that we enjoyed. Another major concern is guest service staff trying to confuse you with "free massage or free cabana" and eventually will talk to you abiut becoming prime club member. The confusion is, you approach them for questions and for help but will start speak to you about prime club membership. Yes, so guest service staff were not helpful at all to guests. "

"Nice and Very worth it"

"Wonderful staff and beautiful grounds! "

"The property was beautiful & well maintained, including the beach (but there was a lot of seaweed, in/out the ocean). There were raccoons roaming at night, which is kinda crazy/scary lol"

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"All staff were very friendly, welcoming and attentive. Pools were very nice but could use a good cleaning (not once did I see cleaning happening, lots of algae and sand). Bartenders were all fantastic, loved the Mike's Coffee, Route 66, lobby entertainment and sitting area, smoothie bar and ice cream station! "

"This place was amazing, the service was excellent. Staff was super friendly Layla, Vanessa, Genny and drama/sports team really placed the cherry on top. My family and I had a great overall experience."

"Beautiful, modern resort with tropical nature and very clean well maintained property. Excellent services, very nice staff, good food at all restaurants and buffets. Beautiful pools and pool areas. One of the best hidden gems. No complains about anything. We had great time at this resort twice and will come back again!"