Find all hotels by Barcelo in Puerto Aventuras from SAR 878

"This is a very nice resort. I had a great time. The staff was very friendly and helpful too. The food was also great. I will return here again really soon."

"Clean room, good staff, very poor buffet and poor drink quality. No private parking."

"We lived our stay at ocean maya royal! The resort was the perfect size , they had so many activities and the food was great. The staff were super friendly and accommodating. Especially Viri who went above and beyond to make sure our stay was great!"

"Clean spacious master suite. Very helpful and friendly staff. Food was decent; not enough air conditioning in main eating area. "

"The beach is covered in seaweed, the beach itself is very beautiful and large"

"I recently stayed at Xcaret Resort and unfortunately had a very disappointing experience. The overall cleanliness was far below expectations. The room was dirty upon arrival, which immediately made the stay uncomfortable. The beach, which is usually the highlight of a resort, was also not well maintained. It was noticeably dirty and not inviting at all. On top of that, the beach chairs were old, worn out, and some were even broken, making it difficult to relax and enjoy the area. Overall, the resort seems poorly maintained, and it did not meet basic standards of cleanliness and comfort. I would not recommend staying here unless significant improvements are made."

"I had a terrible experience with Expedia and Hard Rock Hotel Cancun. I accidentally booked the wrong Hard Rock property, then realized my group was at a different location and booked the correct one. This left me with two reservations for the same night. Within minutes, I contacted Expedia to cancel the incorrect booking and request a refund. After multiple follow-ups, I was told the hotel did not respond, and I was stuck paying nearly $600 for a reservation I booked by mistake. Expedia said there was nothing they could do because the hotel wasn’t cooperating. This is extremely frustrating. I acted immediately to fix an honest mistake, yet neither Expedia nor the hotel helped. I feel completely let down and will think twice before booking through Expedia again."

"First and foremost, I want to say that Adriano, our butler was genuinely amazing. The food was as great, staff was friendly, This was our third visit there and we will continue to return!"

"Clean property "