The gentleman behind the desk, José, was fantastic, professional, accommodating. The room itself was fairly barebones: no mini fridge, no coffee maker, no hot water kettle. Additionally, there was a lack of transparency around parking that could have been addressed numerous times via my inquiries by email and phone ahead of time, and more importantly, online. Parking in PTown is challenging for everyone, but when there's a lack of communication from the hotel, as was the case here, it erodes the respite factor of the stay. Communication needs to be improved, for there are other accommodations that go out of there way to ensure a connection prior to arrival.