"When we checked in there were no rooms available for what we reserved. The "upgrade" to a suite was NOT an upgrade at all. Yes a king bed and a couch, but certainly not better. Our daughter slept on the couch instead of the heard rollaway that was provided. We were given our booked room the next day with 2 queen beds and the room was better than the so called "upgraded" one. We were offered no compensation for the inconvenience. However, when we were sent a text from Westgate giving us a $75 a...

"A"