"If you enjoyed fawlty towers and want to experience it,welcome to it. If however u want to experience a hotel from the 21st century look elsewhere. I wouldnt mind but we upgraded to a business class room. It was truly awful. Shower curtain yuk. Room soulless,no pictures no fridge nothing. We stayed at the ropewalks hotel in liverpool,excellent and not expensive. The staff were false. When i briught the issue with the room to the blonde receptionist,she couldnt give a damn. Please dont wasre your...

"The front desk staff were fine, especially the overnight staff. The restaurant hostess was so rude and u pleasant each morning we decided to eat elsewhere. Hotel is closing and have stopped amenities and after hours room service. The city closed down at night so if you are looking for a late dinner your left to Uber Eats. Considering how much this hotel cost and the fact we were excited about being so central. We Weber very let down."