Find Shopping Hotels in Poulton-le-Fylde

"Friendly"

"Excellent stay as usual. Good location, comfortable rooms and friendly helpful staff."

"We had a great two night stay when we visited from Canada. The room was pleasant. The three course meal in the Palm restaurant was delicious. The entertainment in the number 10 bar was very good. The one thing I would suggest is having more staff on the desk at check in time. The staff were very friendly on the desk, in the restaurant and in the bar. Good job Imperial. "

"The place is beautiful and the rooms are nice. However, I didn't not like behaviour of one receptionist at front desk. I just asked whether is there any lake view room available. She started with rudely telling no we are full and then she started telling, we have members who pays a lot of money so we give them those room first, and you just booked the room 10 days before. Our members have booked a year before. Well I didn't want that information with so much rudeness and arrogance, a simple no would have worked. On top of that, heater was not working in the main bedroom which we realised in night. after informing it reception they gave a spare electric heater and told it will be fixed next day morning. However, it was not fixed till we left the place which means for next 3 days. Apart from these I have really enjoyed my stay."

"We really enjoyed our stay here. We were attending the Look a Like festival and not only was the hotel was perfectly placed but was a fabulous location. Not only were we right next to the waterfront but we could see right across to Blackpool from our window. The room was lovely and the bar/restaurant area excellent. The whole team who worked there were so friendly and helpful and nothing seemed to much trouble, We would highly recommend this hotel."

"Fantastic stay. Staff were friendly and helpful. Enjoyed the pool and hot tub. We asked for a quiet area and were accommodated as we requested."

"The only downside to this hotel is argumenting couple who think it's ok to scream at each other at 3am for an hour "

"safe,quiet great dining options walkable to main attractions tower promanade"

"The hotel was supberb. The staff were lovely and always happy to help. The hotel was clean and well maintained. The gym was excellent. The breakfast was delicious and plenty of choice. Were hopefully returning in august. Would recommend this hotel."