"Improvement needed"

"Front desk guy was the worst I have encounter staff was no better in the office. Black men at that ,they all need to be retrained or replaced. Will never go to the establishment again."

"The property, although clean, was more like sleeping in a shipping container. Amenities usually provided by hotels in this price range were not available. There were no lamps on any nightstands or on the desk so you had to get out of bed and slide your hand along the wall to find a light switch at night. You could only work or read by high ceiling lights. There were no safety considerations in the bathroom, either. The bathtub/shower was exceptionally slippery and no place to hold on to in case...

"Everything was OK with my stay"

"The staff were very helpful during my stay, particularly Ryan at the front desk. I'm hard of hearing in one ear, and he was very kind and respectful. Unlike most hotels, Red Roof Inn does not charge a crazy pet fee, and that added to the convenience of the trip. A cat showed up on my porch a couple weeks ago. I've been in the process of getting him healthy and was able to bring him along with me. There was a small deposit, and it was returned upon inspection of the room after the stay. I'd...