See all properties

Hotel Universal

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Universal

Exterior
Family Room | In-room safe, free WiFi, bed sheets, wheelchair access
Standard Double Room, 1 Double Bed, City View | In-room safe, free WiFi, bed sheets, wheelchair access
Bar (on property)
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double or Twin Room, 1 Double or 2 Twin Beds

Superior Double or Twin Room, 1 Double or 2 Twin Beds | In-room safe, free WiFi, bed sheets, wheelchair access

Superior Double or Twin Room, 1 Double or 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
TV
Renovated in 2015
Hair dryer
Private bathroom
Rainfall showerhead
Jetted bathtub
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets, wheelchair access

Family Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
TV
Deep soaking bathtub
Private bathroom
Hair dryer
Cable channels
Pet friendly
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Triple Room, 3 Twin Beds

Superior Triple Room, 3 Twin Beds | In-room safe, free WiFi, bed sheets, wheelchair access

Superior Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
Cable channels
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Standard Handicap Facilities

Twin Standard Handicap Facilities | Bathroom | Free toiletries, hair dryer, towels

Twin Standard Handicap Facilities

Highlights

Air conditioning
Heating
TV
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
Cable channels
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
TV
Hair dryer
Private bathroom
Rainfall showerhead
Deep soaking bathtub
Cable channels
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room, 1 Large Twin Bed

Single Room, 1 Large Twin Bed | In-room safe, free WiFi, bed sheets, wheelchair access

Single Room, 1 Large Twin Bed

Highlights

Air conditioning
Heating
TV
Hair dryer
Private bathroom
Rainfall showerhead
Bidet
Minibar
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Heating
TV
Hair dryer
Private bathroom
Rainfall showerhead
Deep soaking bathtub
Cable channels
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

You may also like

Ad
Lobby

Cenica Porto Hotel, Curio Collection by Hilton

Centro / Baixa
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.8 out of 10, Exceptional, 47 reviews
The price is SAR 611
SAR 674 total
includes taxes & fees
6 Jul - 7 Jul
Cenica Porto Hotel, Curio Collection by Hilton

About the neighborhood

Map
Avenida Aliados 38, 1st Floor, Porto, 4000-064

What's nearby

  • Porto City Hall - 5 min walk - 0.5 km
  • Livraria Lello - 7 min walk - 0.6 km
  • Porto Cathedral - 7 min walk - 0.6 km
  • Porto Historic Center - 8 min walk - 0.7 km
  • Ribeira Square - 10 min walk - 0.9 km

Getting around

  • Av. Aliados Stop - 1 min walk
  • São Bento Station - 3 min walk
  • Porto Airport (OPO) - 32 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Café Guarany - ‬2 min walk
  • ‪Hard Rock Café Porto - ‬2 min walk
  • ‪Estambul Donar Kebap & Pizza - ‬1 min walk
  • ‪Muu - ‬2 min walk

About this property

Hotel Universal

Hotel near Ribeira Square
Close to Porto Historic Center and Livraria Lello, Hotel Universal provides a coffee shop/cafe, a bar, and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Coffee/tea in the lobby, multilingual staff, and a 24-hour front desk
  • A billiards/pool table, a front-desk safe, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Universal have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Heating, daily housekeeping, and phones

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

Hallway

Zero Box Lodge Porto

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 565 reviews
The price is SAR 393
SAR 443 total
includes taxes & fees
17 Jul - 18 Jul
Zero Box Lodge Porto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 20 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1930
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 25 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: EUR 20 per night (3281 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel Universal Porto
Universal Hotel
Universal Porto
Hotel Universal Hotel
Hotel Universal Porto
Hotel Universal Hotel Porto

Frequently asked questions

Is Hotel Universal pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Universal?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Universal?

Check-out is at 11:30 AM. Late check-out is available for EUR 10 (subject to availability).

Does Hotel Universal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Hotel Universal located?

Located in Centro / Baixa, this hotel is steps from Aliados Square and Porto Historic Center. Bolhao Market and Livraria Lello are also within 10 minutes. Av. Aliados Stop and Aliados Station are within a 2-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Universal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 127 out of 508 reviews
Rating 8 - Good. 221 out of 508 reviews
Rating 6 - Okay. 117 out of 508 reviews
Rating 4 - Poor. 31 out of 508 reviews
Rating 2 - Terrible. 12 out of 508 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10

Good hotel for the value
Stayed 1 night in May 2025

10/10

It is with in walking distance to everything
Stayed 3 nights in May 2025

10/10

Very good location most place i can walking within 10 minutes and most implo
Stayed 2 nights in May 2025

10/10

Clean place and very friendly staff, breakfast was fair (you get what you paid) very walkable to main attractions and lot of restaurants around there. Definitely recommend this place.
Stayed 3 nights in Mar 2025

6/10

Bed was horrible
Stayed 4 nights in Jun 2025

10/10

Very nicely renovated. A surprise after entering!
Stayed 3 nights in Apr 2025

2/10

There were 20 steps to go up to the property. Cramped room Window at back over fire escapes etc. air conditioning only worked when light was on
Stayed 1 night in May 2025

10/10

Friendly staff, nice rooms, great location. Enjoyed our stay!
Stayed 1 night in Jun 2024

10/10

Near shopping and restaurant
Stayed 2 nights in Oct 2024

6/10

Clean and as expected for a two star.
Stayed 2 nights in Feb 2025

8/10

Great location, people, breakfast
Stayed 3 nights in Apr 2024

10/10

Friendly staff, clean and comfortable room! Would definitely recommend!
Stayed 1 night in Aug 2024

10/10

Great location near Sao Bento train station and other nearby attractions within walking distance. Note that there's about 27 steps up to check-in with a lift for handicap only and then a regular lift, albeit small, for floors above that. Porto is built on steep hills, so it requires some energy, with funiculars, etc. to make it easier in some places. Nevertheless, it's definitely a more than worthwhile place to visit for a few days, with side day trips to Guiermaes and/or Braga also worthwhile.
Stayed 3 nights in Feb 2025

8/10

Room was clean and tidy. Terrible balcony that opened up on to a flat roof with the air conditioners. Just used it as a pied a terre to enjoy the city
Stayed 3 nights in Feb 2025

10/10

Great location, clean property.
Stayed 1 night in Apr 2023

10/10

Central location close to the train.
Stayed 5 nights in Apr 2024

10/10

Wonderful staff, convenient location, clean room and the rest of the property. The lady at the reception was very nice and helped us with our requests.
Stayed 1 night in May 2024

8/10

Easy access to eating, shopping and transportation.
Stayed 1 night in Apr 2024

8/10

Very convenient location near the major sights, especially the Cathedral. Very versatile breakfast and tidy room for three. The door to the bathroom did not close properly.
Stayed 1 night in Jul 2024

8/10

Quiet and peaceful in the city! After being in hospital for a few days this was an oasis of calm. Comfortable bed and linen and very clean. My only issue was the flight of stairs from the street entrance to the hotel reception, it was a tough climb with a suitcase.
Stayed 3 nights in Sep 2024

8/10

The hotel’s location is great, next to the San Bento Train Station and 2 subway stations. Further, the City Hall and the Cathedral are with several minutes walking distance.
Stayed 4 nights in Mar 2024

8/10

location and property good. entrance stairs to lobby a problem re luggage
Stayed 1 night in Sep 2024

10/10

Very convenient, great value
Stayed 2 nights in Jun 2023

8/10

Central location. Good attending staff. Clean.would stay here again.
Stayed 2 nights in May 2023

8/10

Great hotel located in the cebter of the city. Walking distance to restaurants and shopping. Most tours start 2 blocks from the propertt which is very convenient
Stayed 4 nights in Oct 2023