Find hotels near Portland Museum, Portland from SAR 341

"We were so disappointed when we arrived at the Heights. The outside of the building looks very municipal. Inside we were greeted by the receptionist who was really friendly, welcoming and helpful, as were all the staff at the hotel. As we walked through the corridors to our room things went down hill. The walls were covered in pebbledash, which again looked like a municipal building. Not what one would expect inside a hotel where we payed almost £200/ night. The room decor was extremely dated and again, a real disappointment for what we paid. Our room was clean and had a large bed, and the shower was ok, but the towels provided were very thin and frayed! Not a big deal, but the coffee cups were really awkward to use as the handles looked like they had been fixed upside down. They must have been seconds. Our room overlooked an ugly building and parked van. There was a notice in the bathroom expressing the managements concern regarding the environment, which I would wholeheartedly support. It was therefore very disappointing to be provided with plastic cups. The hotel requires a total upgrade in all areas. I’d like to re-iterate that all the staff in the hotel were delightful. I think you will have gathered by now that we will definitely not be returning and would not recommend. We have since checked into a hotel for our second nights stay, paying considerably less for a beautiful room with an amazing view. "

"A very run down property with no communication from the owners. In need of many updates. I would not recommend staying in this property,"

"Lovely house.It is our second time staying here.Beware stairs are quite steep with little headroom "

"We had a great stay in Portland. The house had everything we needed, as a base to explore the local area. "

"Perfect location for us"

"Bed was not comfy as we had backache after second night , we turned mattress round was ok that night but the after that . The step into the shower was too high and we had to buy a step to get in it and also the floor surface was very slippy . Was ck an and tidy and overall not a bad place to stay and would recommend and return at some point "