"My stay was incredible. However, the discrepancies between the posted shuttle schedule at the front desk and the actual schedule were hard to deal with. Created some issues trying to go back and forth to the parks. Other than that, no issues."

"Our second time staying at The Grand Magic and we absolutely loved it! Great hotel for families and excellent breakfast options"

"Good"

"Great place"

"The room was entered into whilst at the gym, cash & credit card stolen. There is no safe in the room. Staff couldn't have been more unhelpful. Requested keycard log. They took a very long time to produce it, long enough to tamper with? Log then showed no entry by any staff keycard. CCTV requested, none in corridors only elevators. Help to phone the police to report? Nope, said there is no point as all they will say is there is no evidence of room entry & no CCTV to support the allegation. Could...

"The reception staff were incredibly helpful. Especially Steve who went that extra mile to ensure we were looked after. Swimming pool exceeded my expectations. Would definitely recommend a stay at this lovely hotel"

"Paris was 31’c when we arrived at the hotel early. I previously email to ask for possible early check in & surprised to be accommodated at 1:30 pm arrival time. Very much appreciated. Room is clean with AC. Staff is friendly & helpful."

"Very helpful"