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"We arrived around 14.30 ready for a 15.00 check in. As everyone was already doing the same thing we were asked to wait which wasn't an issue. We got a coffee and just waited. We could see others checking in but still we waited. A lovely lady called Emily came to us to check us in as we were near enough the last people. She apologized profusely for the delay but it didn't matter at all to us Because of the delay we were offered any drink be it hot or cold The room was very clean and comfortable. Could've have asked for more. We had booked to go to The First Direct Arena to see Billy Ocean so asked Emily if she knew the bus timetable. She went above and beyond to sort everything out for us A true and very valuable asset to the company. Many thanks Emily Steve and Linda "

"Stay was amazing"

"Beautiful room"

"Very friendly staff. Rooms nice, beds really comfortable. Lovely breakfast area and lounge. Two pubs across the road as a change for evening meals as only booked B&B. We were there on a very hot week but had aircon in rooms. Large free car park which is a bonus round York. Bus services along the main road are frequent. No4 from outside Cross Keys pub takes you into centre which is only 1 and half miles. Would definitely stay again if visiting York. "

"Hotel spotless, staff very friendly and helpful"

"Fantastic rooms. Breakfast could be improved. "

"This apartment was spacious and quiet. Clean, well-appointed bathroom and kitchen with lovely views and a short walk to the beautiful river path. I would go out of my way to stay here again! "

"3rd time at the hotel. Always a pleasure."

"Very good environment."