Find all hotels by Independent in Pleasant Point, MA

"What a beautiful place. Attached a few pictures to prove it. Excellent location, close to everything and very walkable to most places. Clean as can be and the rooms were good size. Beds were pretty comfy. The bar was very nice and cozy. Great dining room and good food with good variety. The complimentary breakfast was ok. The 2 mornings that we ate here the hot food was gone. The dining attendant was not the best help getting more. Said she would try if I really wanted some. We kind of felt rushed at the end of breakfast. Seemed like they wanted to get it all cleaned and move on. Gourmet homemade cookies everyday in the lobby. Front desk offered help and advice about Chatham. Good staff and informative."

"The front desk is the worst in terms of customer service. We would not recommend checking into this hotel as it was hands down the most unprofessionally rude experience we had. The hotel is run down as well and the receptionist room smelled like a dirty laundry… which was another red flag. We would not recommend this arrogant hotel"

"window and door were not closing all the way, got noise complaint after daughter became ill. Food was good staff ok"

"The second floor, ocean-view suite is worth the extra money! Rooms are neat as a pin, and the gentleman who has checked us in every time we have stayed is simply delightful! Rooms and lobby decor have a mid-century modern vibe, and if you get a suite, you will have 2 huge bathrooms! I cannot rave about this place enough, and it’s a quick walk, bike, or drive into the action on Commercial Street….but then back to the peaceful ocean view when you want to recharge. "

"The fridge was terribly rusted, and a basic amenity, a microwave - was not in the room."

"Wonderful stay at Brass Key Guesthouse! 
The property is a beautiful complex with a very welcoming atmosphere. The staff were extremely friendly and helpful. The room was clean, comfortable, and well maintained, which made our stay even more enjoyable. I would highly recommend Brass Key Guesthouse to anyone looking for a relaxing and pleasant place to stay."

"The stove had the incorrect size burner coils for the burner drip pans so the burner was not sitting level. The can opener was broken and had no handle. Floors were dirty with dead worms on them. Thermostat for the main living area was broken and would not turn on. Dishwasher was disgusting inside. "

"love coming here ,outstanding staff, a lot of amenities, you can't go wrong choosing Sandcastle, can't wait to come back."

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