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Palmaïa-The House of AïA: All Inclusive Wellness Resort

5.0 star property
Luxury resort on the beach, with 4 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Palmaïa-The House of AïA: All Inclusive Wellness Resort

View from room
Body treatments, hydrotherapy, aromatherapy, hot stone massages
King Suite Ocean View | Premium bedding, free minibar, in-room safe, blackout drapes
4 restaurants, breakfast, dinner, brunch served; Mediterranean cuisine
On the beach, white sand, free beach cabanas, sun loungers
Reviews
9.8

Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is SAR 4,143
SAR 5,020 total
includes taxes & fees
May 21 - May 22

Explore the area

Map
Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida9 min drive
  • Popular LocationPlaya del Carmen Maritime Terminal9 min drive
  • Popular LocationXcaret Eco Theme Park13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)56 min drive

Room options

View all photos for Family King Suite Ocean View

Family King Suite Ocean View | Premium bedding, free minibar, in-room safe, blackout drapes

Family King Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Blackout drapes/curtains
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Family Master Suite

Premium bedding, free minibar, in-room safe, blackout drapes

Family Master Suite

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Blackout drapes/curtains
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Suite Ocean View

King Suite Ocean View | Premium bedding, free minibar, in-room safe, blackout drapes

King Suite Ocean View

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Suite Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Queen Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Suite with Bathtub Ocean view

Premium bedding, free minibar, in-room safe, blackout drapes

King Suite with Bathtub Ocean view

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Bathtub

King Suite with Bathtub | Premium bedding, free minibar, in-room safe, blackout drapes

King Suite with Bathtub

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family King Suite

Premium bedding, free minibar, in-room safe, blackout drapes

Family King Suite

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Queen Suite

Queen Suite | Premium bedding, free minibar, in-room safe, blackout drapes

Queen Suite

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Master Suite Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Family Master Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Blackout drapes/curtains
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Suite

King Suite | Premium bedding, free minibar, in-room safe, blackout drapes

King Suite

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

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Spa
9.0 out of 10, Wonderful, (1400)
The price is SAR 2,652
SAR 3,216 total
includes taxes & fees
18 Jum. II - 19 Jum. II
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About the neighborhood

Playa del Carmen

Palmaïa-The House of AïA: All Inclusive Wellness Resort is located in Playacar Zona Hotelera, a neighborhood in Playa del Carmen, and is near theme parks and on the beach. Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida. Traveling with kids? Don't miss Xaman Ha Aviary.
Visit our Playa del Carmen travel guideOpens in a new window
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 6 min drive
  • Quinta Avenida - 9 min drive
  • Playa del Carmen Maritime Terminal - 9 min drive
  • Xplor Theme Park - 9 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • Rosa Roja - 18 min walk
  • Blue Moon Beach Bar Sandos Select Club - 7 min walk
  • Starbucks - 4 min drive
  • Restaurante Miramare - 16 min walk
  • Restaurante Uxmal - 10 min walk

About this property

Palmaïa-The House of AïA: All Inclusive Wellness Resort

Luxury all-inclusive resort near Xaman Ha Aviary
Located close to Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal, Palmaïa-The House of AïA: All Inclusive Wellness Resort provides 2 poolside bars, a beach bar, and a terrace. With a white sand beach, beachfront dining, and free beach cabanas, this resort is the perfect place to soak up some sun. Indulge in a facial, a body treatment, and a massage at Atlantis: Spa in the Jungle, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, dinner, and Mediterranean cuisine. Yoga classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a playground.
Other perks include:
  • 4 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Free bicycle rentals, a free beach club on site, and supervised childcare (surcharge)
  • Tour/ticket assistance, a front-desk safe, and beach towels
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 234 rooms feature comforts such as 24-hour room service and free international calls, as well as thoughtful touches like premium bedding and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 50-inch Smart TVs with digital channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • MAR DE OLIVO
  • LEK
  • UME
  • SU CASA
  • Eolo Beach Club

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • Beach yoga
  • Children's pool
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Playground
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beach towels
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch Smart TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The dining venues at this property offer vegan menu items.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandos Palm Bay Playacar All Inclusive All-inclusive property
Sandos Palm All Inclusive All-inclusive property
Sandos Palm All Inclusive
Palmaïa Riviera Maya All Inclusive All-inclusive property
Palmaïa Riviera Maya All Inclusive Playa del Carmen
All-inclusive property Palmaïa Riviera Maya - All Inclusive
Palmaïa Riviera Maya - All Inclusive Playa del Carmen
Palmaïa Riviera Maya All Inclusive
Sandos Palm Bay Playacar All Inclusive
Palmaia Riviera Maya Inclusive

Frequently asked questions

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

As of 20 Jum. I, 2024, prices found for a 1-night stay for 2 adults at Palmaïa-The House of AïA: All Inclusive Wellness Resort on 21 Jum. I, 2024 start from $1,338.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palmaïa-The House of AïA: All Inclusive Wellness Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Self parking and valet parking are free at this property.

What time is check-in at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include yoga classes.

Where is Palmaïa-The House of AïA: All Inclusive Wellness Resort located?

Nestled on the beach, this Playacar Zona Hotelera resort is within 3 mi (5 km) of Piste Cyclable sur Paseo Xaman-Ha, Xaman Ha Aviary, and Playa del Carmen Maritime Terminal. Quinta Avenida is 2.3 mi (3.7 km) away.

Palmaïa-The House of AïA: All Inclusive Wellness Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 331 out of 366 reviews" "
Rating 8 - Good. 20 out of 366 reviews" "
Rating 6 - Okay. 7 out of 366 reviews" "
Rating 4 - Poor. 6 out of 366 reviews" "
Rating 2 - Terrible. 2 out of 366 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is nothing short of amazing
Stayed 4 nights in Apr 2024

10/10 Excellent

Amethist

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The rooms were very modern and had outstanding amenities. The staff was very hospitable and ready to help at any time. Would definitely provide the highest recommendation for this property. I would love to stay again.
Stayed 4 nights in Apr 2024

10/10 Excellent

RANJITHPRABHU

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023

10/10 Excellent

Davette, CONCORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not hesitate to book! Best resort I’ve ever booked. Incredible food, staff, cleanliness with excellent offerings. Will definitely return!
Stayed 3 nights in Apr 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
This is an absolutely beautiful resort with wonderful staff.
Stayed 5 nights in Mar 2024

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply perfect
Stayed 4 nights in Apr 2024

10/10 Excellent

Tod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort. Staff, food, service, amenities, etc…we’re amazing. Best liquor selection of any all inclusive resort I’ve been to. Beach is outstanding. We will go back as much as possible.
Stayed 5 nights in Mar 2024

10/10 Excellent

Ramsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible and unique experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Molly

Stayed 5 nights in Apr 2024