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Hotel All Riviera

3.5 star property
On beach with outdoor pool for sandy fun near Playa del Carmen Maritime Terminal

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Photo gallery for Hotel All Riviera

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Reception
Reception
Room, 1 King Bed, Balcony, Partial Ocean View | 1 bedroom, minibar, in-room safe, free WiFi
View from room

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Pool
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Room, 1 King Bed, Balcony, Partial Ocean View | 1 bedroom, minibar, in-room safe, free WiFi

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
Minibar
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View | 1 bedroom, minibar, in-room safe, free WiFi

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
Minibar
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Partial Ocean View

Room, 2 Double Beds, Balcony, Partial Ocean View | 1 bedroom, minibar, in-room safe, free WiFi

Room, 2 Double Beds, Balcony, Partial Ocean View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
Minibar
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Balcony, City View

Room, Multiple Beds, Balcony, City View | 1 bedroom, minibar, in-room safe, free WiFi

Room, Multiple Beds, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
2 bathrooms
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Terrace View

Terrace View | 1 bedroom, minibar, in-room safe, free WiFi

Terrace View

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Calle 2 Norte entre 5ta Avenida y Z FM, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.0 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Maritime Terminal - 3 min walk - 0.3 km
  • Playacar Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karen's Restaurant - ‬1 min walk
  • ‪La Vagabunda Centro - ‬2 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

Hotel All Riviera

Hotel near Playa del Carmen Main Beach
Close to Playa del Carmen Maritime Terminal and Quinta Avenida, Hotel All Riviera provides amenities like a hot tub. This hotel is a great place to bask in the sun with a white sand beach and sun loungers. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Beach umbrellas, an elevator, and a 24-hour front desk
  • Luggage storage, beach towels, and smoke-free premises
Room features
All guestrooms at Hotel All Riviera have comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Showers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and housekeeping

Languages

English, French, Spanish

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SAR 397 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from September 1 2025 to December 31 2026 (dates subject to change).
The property will be renovating from September 1 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number ARI000717KLA

We should mention

Pool access available from 8:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel All Riviera Hotel
Hotel All Riviera Playa del Carmen
Hotel All Riviera Hotel Playa del Carmen

Frequently asked questions

Does Hotel All Riviera have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–7:00 PM. The property will be renovating the pool from September 1 2025 to December 31 2026 (completion date subject to change).

Is Hotel All Riviera pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel All Riviera?

This property doesn't offer parking.

What time is check-in at Hotel All Riviera?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel All Riviera?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel All Riviera located?

Nestled on the beach, this Downtown Playa del Carmen hotel is just steps from Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Beach are also within 5 minutes.

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Hotel All Riviera Reviews

Reviews

6.0
Rating 10 - Excellent. 16 out of 97 reviews
Rating 8 - Good. 20 out of 97 reviews
Rating 6 - Okay. 26 out of 97 reviews
Rating 4 - Poor. 18 out of 97 reviews
Rating 2 - Terrible. 17 out of 97 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

janet victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to a beautiful beach
Stayed 7 nights in Jan 2024

8/10 Good

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice spot
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Staff & service
Disliked: Property conditions & facilities
I love the location. Right on the beach and close to everything I need. The property needs maintenance, although hot water wasn't an issue. Great value for the mo8
Stayed 1 night in Nov 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time and the service was great, the only ting I can say it do the upgrade for more choice’s of food.
Stayed 6 nights in May 2024

6/10 Okay

Verified traveler

It was okay

The staff was friendly. The pool was dirty and unusable. The beach views were beautiful. The beachfront chairs were not for hotel gueses. The roku in the rooms was nice. The balconies could be very very dangerous for small children, more than a normal balcony. Parts of the building were falling apart. They were stingy with towels.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Great location, a little bit worn down

The location of this hotel can't be beat! There is direct access to the beach and it is in the heart of Play del Carmen. However, the hotel is definitely older and it shows. It was not in the best condition, but all the employees were welcoming and accommodating.
Stayed 8 nights in Dec 2022

8/10 Good

Michael

Disliked: Property conditions & facilities, room comfort

A beachfront value option

I gave this place an above average rating because of its prime location, with balconies facing the beach and sunrise. Also, The front desk and service people were very helpful whenever we asked for help (but asking was definitely necessary). The cost was much less than other beachfront hotels, which is why we chose this place—as a value option. So it gets 4 out of 5 stars for its overall value given its location.
Stayed 7 nights in Dec 2023

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT BOOK!! I should have listened to other reviews. This was the most disgusting place i have ever seen in my life. We didn’t stay here and i will be trying to get a refund. The room had a safe with NO lock, the bath towels were stained and thread bare, black mold in the shower, the smell was awful. The attendant was non responsive to anything.
Stayed 9 nights in Jan 2025

4/10 Poor

Tony

Liked: Cleanliness, staff & service
Disliked: Amenities
Very loud at night, a night club nearby was loud until 2-3am
Stayed 4 nights in Feb 2023

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so bad we didnt even stay one night. The absolute worst hotel i have ever booked. Some how, i really feel I deserve some money back
Stayed 7 nights in Jan 2024

2/10 Terrible

Peter Jacob

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 14 nights in Mar 2024

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Those pictures should not be on the web, that Pool is so small like a jacuzzi, my room was very small, the toilet had dark stains and there were no water battle as a complementary
Stayed 5 nights in Oct 2022

4/10 Poor

Wilson

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has a great location and a good beach view. We arrive early and they let us leave our luggage at the reception. The hotel in general is not well maintained. Looks like the owners don’t care about the appearance and cleanliness and don’t want to invest any money in the property. What you see on the web page is totally different from what it looks like nowadays. Honestly, they can do much better The view from our your was amazing and the internet worked very good.
Stayed 3 nights in Jan 2024

2/10 Terrible

Rey

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel since I been using hotels.com

Nothing like the pictures online. There was a lot things wrong with the room but the worst was the bed. The bed sheet was big enough to cover the whole mattress and that’s what show the bad condition of the mattress we were suppose to rest during our 5 day trip. We couldn’t sleep the only night we end up staying here, that we end up going to different hotel for the remaining of our trip.
Just not right.
Stayed 5 nights in Mar 2024

2/10 Terrible

Ramon

Disliked: Amenities, property conditions & facilities
Horrible place, rooms don't look anything like in the pictures, the paint was falling apart, mirror was very dirty, the place doesn't have a hot tub and the pool was so dirty that no one would want to swim in, I chooses this place because I wanted a pool and a hot tub, I couldn't use any. I tried to go somewhere else but I was too late to book something else.
Stayed 7 nights in Jan 2024

4/10 Poor

FREDERICK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEEDS MAJOR MAKE-OVER

The hotel is rundown, old, and uninviting. There’s no bathmats. There was two towels that were coming apart. We asked for an extra towel because we use it for a bathmat and they wouldn’t give it to us. It’s a beautiful location but the hotel is definitely lacking. If you’re on a low budget it’s probably adequate for you. One night there was enough
Stayed 1 night in Dec 2022

2/10 Terrible

nathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. Clearly, no maintenance has been done for a very long time. It is unkept, scary and the staff are rude. There was no toilet paper in the room. When I asked the staff for toilet paper they gave me a half used roll. When I asked for a towel to take a shower I was given one very worn towel.
Stayed 1 night in Jan 2024

4/10 Poor

daniel

Liked: Cleanliness
Disliked: Amenities
Los alrededores muy central
Stayed 4 nights in May 2025

10/10 Excellent

Lamberto

Liked: Cleanliness, staff & service, property conditions & facilities
. Todo bien
Stayed 3 nights in Mar 2025

6/10 Okay

Yudith Raquel

Disliked: Staff & service
Bieb
Stayed 2 nights in Dec 2024

8/10 Good

Maria Magdalena

Liked: Staff & service, amenities
La atención de recepción muy bien , un hotel antiguo...le falta mantenimiento pero por el precio y la ubicación está bien ....cama cómoda , agua caliente ...nos alojamos en la habitación con vista a la alberca
Stayed 4 nights in Feb 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORROR DE HOTEL

Un asco de hotel. Horrible, sucio en pésimas condiciones lo que genero que abandonara el hotel de inmediato, es increíble que ofrezcan este tipo de hoteles. Un asco un robo.
Stayed 3 nights in Jan 2025

6/10 Okay

Brian Jonathan

Disliked: Amenities
Pool isn’t swimmable, more of a foot bath. View was very nice. Manage expectations; you’re in the middle of a busy tourist area with a nice beach view. Bed was hard and sheets didn’t fit well. Cleaners didn’t clean often. But it was quiet at night for Mexico.
Stayed 14 nights in Jan 2025

6/10 Okay

CRISTOBAL

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Video juegos

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy deteriorado, no sirven las chapas, hay puertas tiradas, mucho desorden, piscina sucia, personal de los camastros nada atentos
Stayed 1 night in Dec 2024