"Clean room , comfortable bed and all useful amenities in room"

"The bed linen was very dirty, and there was a lot of noise in the middle of the night—apparently someone was cleaning—so it wasn't a pleasant experience."

"Very dated needs a refurb."

"A fantastic stay with our dog with easy access to Virginia Water. The staff were excellent and super helpful."

"Needs an overhaul, ripped shades and scuffed paint, but clean and depending on what you need very good location"

"property needs good renovation"