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"The service provided by Eric and his team was nothing short of spectacular! On the day of our arrival he connected with us to ensure he was there to receive us on arrival. We got lost and he was able to help us navigate and meet us on the other side of the entrance with his team ready to assist with our luggages. He then got us settled letting us know everything we need to know about the place. He even gave us suggestions on nightlife places we might like. On our last day he also assisted us in arranging a grab as we didn’t have the app and updated us along the way. Then when we got to the airport, we realize we were missing a luggage we forgot outside the condo. Eric and his team searched and located the luggage and we were able to go back and pick it up just in time for our flight. This condo has one of the best services we received in the Philippines which is why I chose it to begin with compared to the other places in the area from the reviews I read. They did not disappoint and we have Eric and his team to thank for the best time we had in BGC. Thank you Eric! "

"Hospitality at its best! "

"Enjoyed my stay, the staff is very accommodating and friendly, I love the lay out of the rooms, clean and spacious,the only downside are the staff in the club, I felt reprimanded when dining with my family of 6, all the large tables are occupied, so when we tried to put 2 tables together the staff did not let us but when a group of foreigners did the same thing, they just brushed it off. Not worth paying for the club access. Overall, enjoyed my stay"

"Everything from check in and check out went smoothly. Gym and the relaxation area are clean and spacious too. "

"Love this hotel. It is truly at the center of BGC. Shops, restaurants, cafes etc. are all within walking distance. "

"Staff were attentive, friendly and helpful. Room was clean with comfy bed"

"we only stayed overnight coming from a late arrival from the airport, the staff was amazing they were very friendly, polite and courteous from the security guard, front desk, restaurant crew, pool attendant and the cleaners. kudos to all the team, We felt vary welcome and being look after and cared for. Will be back again the next time."

"I have been traveling the world my whole life and have visited many countries during my time in the U.S. Navy. Shangri-La The Fort Manila and Shangri-La the Fort Boracay are by far the best resorts I've stayed in. The services they provide far exceed the price you pay (in my opinion). The complimentary breakfast was phenomenal. All the staff were professional and prompt. Best customer service I've seen anywhere. Specific shout out to the night manager Karl. "

""This is a fantastic hotel. Our rooms were very comfortable. The hotel is convenient to the mall as well as transportation. I only wish we could have stayed longer than just one night."