"Service, breakfast , spa and hotel are great. We just initially ended up with a bad room, that hadn’t been done up and was very dated and shabby. Reception moved us to a better room on 2nd day."

"Dusty room issues with grout , tablet on floor ? Extension lead faulty noisy cistern noisy air ductwork… during night .generally old fittings. Request renovated room . Most staff are ok . Breakfast good and brasserie still nice ."