"Location of the hotel. The staff were friendly, knowledgeable and efficient."

"the room was clean and comfortable the staff were lovely and very attentive, the meals were excellent, good size portions and very quick service, we stayed there to visit the christmas markets, but will be returning as we enjoyed so much"

"Great location overlooking the sea, staff in the hotel were great"

"nicest hotel in teesside for the price, staff were very accomodating and room was both spotless and full of every facility you could need"

"Was fine "

"Lovely hotel shabby chicbut you don’t worry about as pets are allowed ! Staff lovely and Tea & coffee etc free 24/7 plus free cake at 3pm ish… close to everything and a great view if your on a sea view room. Huge family rooms bathrooms are a little small but still OK would defo go back 9/10 ! Bad bit iPads for check in don’t work loose them not needed staff are much nice reception ! "

"Beautiful room"

"The room was very clean and spotless. The young cleaner was very helpful and friendly It needs to be highlighted ALL the staff were helpful and curtious. Well Done. "