"I highly recommend Oakwood Residence! The staff are friendly and welcoming, the rooms are modern, clean, and comfortable, and the hotel is in a great area. It’s also close enough to the heart of Hanoi to easily explore the city while still being in a quieter area. I really enjoyed my stay and would definitely stay here again!"

"The appartment is old and dated. Not much in the room for amenity and the mattresses for both room were so hard like concrete The washing machine kind of work but dryer didn't When we asked for more towels and blanks, pillows we got question alot before they delivered the items which we feel not fair Overall it is Ok experience for it and we don't think we will come back The receptionists are always on the phone and not very helpful"

"The apartment was clean and tidy, the only problem was no knives with the cutlery. The staff were very helpful and friendly "

"Good hotel"

"I've stayed at Somerset/ ascot properties before. The check in was easy, the wifi was nice, the staff gave us a tour and showed us to our rooms when it was ready. The room we were given was very run down and old. The property itself looks very nice and new, the room however could use some updates. Yet the basics were there. The beds were ok ( we had two regular twin beds) the tvs were so old, small and outdated. I dont know when the washer was cleaned last ( this is why I booked with them). They...

"good"

"メガネを部屋に忘れたが、すぐに気付いて持ってきてくれた。日本語を話せるスタッフもいるし、和食も食べられてとても快適な滞在ができた。また宿泊したいと思う。"