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"Food order delivery after 12 pm is challenging"

"While a last minute booking due to a cancelled flight, we were blown away with the reception received and the quality of the hotel and rooms. Excellent."

"Great location- really cool pub atmosphere. Room was comfy with great a/c and powerful shower. Really quiet as facing the common. Wifi was not great, but we were on top floor."

"I was looking for a place to stay within reach of the Royal College of Art's Battersea campus, and this seemed like a great choice. I originally needed to add an extra night to my reservation. While support at Expedia was very helpful, it wasn't possible to do so without cancelling my original booking. To avoid this, I booked the additional night directly with Charles Hope London. They were very accommodating and upgraded my stay to a Deluxe Studio at no extra charge, so I wouldn't have to...

"Great little spot, really welcoming. Beer on arrival! We were there for the cricket at the Oval - literally a 10-15 minute walk away. Great pub to watch live sport too!"

"everything was great except for housekeeping which for some reason did not want to service my room (and it was not messy) but I was there for a week and despite calls, never changed the sheets?! and never left facecloths and didn't refill the toileteries, the little pot with cotton buds etc was open and used from the last guest. Truly bizarre, i did talk to the manager when I left and they said they would reach out but not heard anything yet."

"Fantastic find within minutes walk of the cricket"

"I like the cleanliness of our accommodation I chose this hotel because it has air conditioning that worked well the first night but second day it was broken and it was super hot outside so we didn’t sleep the second night asked for a fan but they didn’t have any even after they had known the air con was broken all day it was awful and alot of the guests were very unhappy hot and tired I think we should have a refund for the night we endured without the advertised air conditioning"

"I had a really lovely stay here last night. Michael welcomed me warmly and showed me up to a lovely, bright, comfortable room. The bed was really comfy and it was so quiet, I slept really well. Everything was super clean. As a single person travelling for work I usually don't choose to stay in someone’s home but the reviews swayed me and I’m glad they did. I definitely hope to come back. Thank you Michael and Gene."

"Clean and well maintaned premises. Staff is quite helpful and educated, their service made my stay relaxing and enjoyable."

"Great location and room."

"We paid for a standard double room. We were given room 105 next to reception. This room was very small. The sink in the bathroom could not lift your arms up to wash easily. The window did not close correctly or allow the lower part of the window to be open. Mcdonald's is next to this guest house. It closes at 2am ! The noise from this is terrible and you will not any sleep@ We did not get to sleep until 0230 and we're woken again at 0400 with bins being pulled about. The door to the room had...

"great stay, nice big room, clean, tea+coffee & kettle, very friendly staff"

"Nice hotel near Camberwell green, plenty of places to eat and drink, Camberwell well area is nice, plenty of transport links"

"Good location. Would benefit from hanging space for clothes."

"The hostel's room and service is value for money. It is good to stay."

"Room was great… but finding the location and check in process was a complete nightmare. I was told that I should have received an email with check in information before I arrived, I did not received this and no information on the Hotels.com booking that told me I needed to do this. There is nothing on the building door that says you are at Charles Hope apartments. If you follow the directions from hotel.com they are wrong. If you look up Charles hope on google this is wrong. The reception desk...

"You need a key fob to get in the building and a physical key to get in the unit. Pickup for these was a 10 minute walk and included crossing a crazy intersection at Vauxhall. I had to get the keys from a convenience store and talked to someone who barely spoke English. The entire transaction seemed super shady. Then we had to walk 10 min back toward Vauxhall (luggage in tow!) to the building. The building itself is right outside of the train station, which was super convenient, but the key pick...