Find all hotels by Independent in Phillipsburg, NJ from SAR 237

"This trip was one of the best experiences for me and my girlfriend, and overall everything was positive. Our stay coincided with a severe winter storm that caused power outages in parts of Allentown, including the hotel. The outage created major disruptions — key cards malfunctioned, heating systems failed, phones were down, and essential services stopped working. Despite the chaos and obvious pressure, the staff performed admirably. I would especially like to recognize the manager Ms. Kim , who demonstrated exceptional leadership and composure during a very stressful situation. As a surgeon accustomed to high-pressure environments when critical systems fail, I can say the situation was handled as well as it possibly could have been. For future emergencies, a temporary heating solution for lobby staff would make a meaningful difference, as they were assisting guests in the cold. Additionally, a small portable generator for minimal stairwell and exit lighting — or assigning staff to guide guests with flashlights — would further enhance safety. We are sincerely grateful to the manager and the entire team for their professionalism and dedication."

"Very friendly staff and clean rooms! "

"Excellent breakfast quiet and comfortable beds"

"Excellent customer service"

"Customer service and overall stay. Always excellent! "

"Clean rooms. Friendly staff. "

"Enjoyed the restaurant/bar. Had good food and a nice atmosphere. The rest was average. It wasn’t bad, but nothing great either. Had a nice big king bed room and a little tiny chair. Everything was clean and neat. Staff were all nice. So no complaints."

"Clean, updated room. Nice little store at reception for snacks/drinks. Good breakfast"

"Super nice place, definitely cozy. Breakfast was amazing and had so many options. Only thing is the room had no hair dryer."