Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Águas Palace Hotel Petrolina
Águas Palace Hotel
Águas Palace Petrolina
Águas Palace
Aguas Palace Hotel Petrolina, Brazil
Águas Palace Hotel Hotel
Águas Palace Hotel Petrolina
Águas Palace Hotel Hotel Petrolina
Frequently asked questions
Is Águas Palace Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Águas Palace Hotel?
Águas Palace Hotel doesn't offer parking.
What time is check-in at Águas Palace Hotel?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Águas Palace Hotel?
Check-out is at noon.
Where is Águas Palace Hotel located?
Situated in Petrolina, this hotel is within a 10-minute walk of Rodeador Island, Petrolina Cathedral, and Dom Malan Square. Sao Francisco River Park and Sertao Museum are also within 15 minutes.
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Águas Palace Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 43 out of 163 reviews
10 - Excellent
43
Rating 8 - Good. 50 out of 163 reviews
8 - Good
50
Rating 6 - Okay. 48 out of 163 reviews
6 - Okay
48
Rating 4 - Poor. 14 out of 163 reviews
4 - Poor
14
Rating 2 - Terrible. 8 out of 163 reviews
2 - Terrible
8
7.8/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10
Boa
Marcelo
Stayed 1 night in May 2024
4/10
Hotel fraquinho
NADIA
Stayed 4 nights in Apr 2025
10/10
Destaque para o café da manhã.
marcelo
Stayed 2 nights in Mar 2025
6/10
José Tadeu n b soares
Stayed 1 night in Mar 2025
10/10
LEOPOLDO
Stayed 1 night in Feb 2025
10/10
Verified traveler
Stayed 1 night in Mar 2025
10/10
Anderson
Stayed 1 night in Feb 2025
10/10
Os quartos são muito confortáveis. Solicitei cobertores extras e fui prontamente atendida. O café da manhã tem uma variedade enorme de pães, sucos, e outros alimentos.
Mauryceia
Stayed 1 night in Mar 2025
6/10
Wilson Cassiano
Stayed 3 nights in Mar 2025
6/10
O único atendente que merece parabéns é JOHN, ele entrou em contato antes oferecendo pacote e procurou resolver todos os meus problemas na estadia! Os outros atendentes pouco se interessavam e nem prestavam informações demonstrando desprezo ao cliente! Petrolina é uma cidade que está cada vez mais se desenvolvendo e merece atendentes mais simpáticos e que interagem de forma melhor com o cliente! Meus parabéns pela estadia são para John! Resolveu até problemas que não eram de seu turno!
Antonio
Stayed 3 nights in Mar 2025
10/10
José
Stayed 1 night in Mar 2025
10/10
Rafael
Stayed 1 night in Feb 2025
10/10
Geziel
Stayed 1 night in Feb 2025
10/10
Hemison
Stayed 1 night in Feb 2025
8/10
Orlando
Stayed 4 nights in Feb 2025
4/10
Marcelo
Stayed 2 nights in Feb 2025
10/10
Hermes
Stayed 2 nights in Jan 2025
10/10
FRANCISCO J
Stayed 4 nights in Feb 2025
6/10
pedro
Stayed 1 night in Dec 2024
8/10
Elismar
Stayed 1 night in Jan 2025
8/10
O ralo do banheiro cheirava mal.
Verified traveler
Stayed 1 night in Jan 2025
6/10
Gil Carlos
Stayed 2 nights in Nov 2024
10/10
Fui muito bem atendido,todos os funcionários altamente educados .