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"Friendly"

"Excellent stay as usual. Good location, comfortable rooms and friendly helpful staff."

"We had a great two night stay when we visited from Canada. The room was pleasant. The three course meal in the Palm restaurant was delicious. The entertainment in the number 10 bar was very good. The one thing I would suggest is having more staff on the desk at check in time. The staff were very friendly on the desk, in the restaurant and in the bar. Good job Imperial. "

"We really enjoyed our stay here. We were attending the Look a Like festival and not only was the hotel was perfectly placed but was a fabulous location. Not only were we right next to the waterfront but we could see right across to Blackpool from our window. The room was lovely and the bar/restaurant area excellent. The whole team who worked there were so friendly and helpful and nothing seemed to much trouble, We would highly recommend this hotel."

"Fantastic stay. Staff were friendly and helpful. Enjoyed the pool and hot tub. We asked for a quiet area and were accommodated as we requested."

"Lovely stay so decied 2 stay forca extra 2 days and was made welcome ecan mord "

"The only downside to this hotel is argumenting couple who think it's ok to scream at each other at 3am for an hour "

"Frequently stop over on trips home, lovely welcoming hotel, friendly staff, comfortable rooms and great food. "

"This is an excellent hotel. The lodge was warm and spacious as well as very clean. The staff are friendly and helpful. I would definitely stay again. Thank you for a lovely stay. "