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"Staff very accommodating Room conditions not the best but hotel tries it’s best to fix issues such as air conditioning , heater Very helpful staff Lovely pool and bar Super good location "

"Wonderful stay. Excellent breakfast buffet each morning! Good location and nice pool!"

"Very good "

"A delightful step back into the charm of traveling in the past. Like Raffles in Singapore, this hotel will bring you back to the time when travel felt like living abroad. Our room was beautiful, a suite opening up onto the garden next to the waters edge. The room is beyond comfortable and quiet, a beautiful experience. The hotel staff is helpful and friendly, the hotel itself is quiet and spacious. The breakfast is delicious, we had one of the best Nasi Gorengs here. Overall, a highly recommended place to stay in George Town. "

"Beautiful "

"Second time staying here, enjoyed the service and the pool! "

"Truly satisfied with the hotel. It has been my best holiday stay ever. Love the location, walking distance to Penang’s famous food. Hotel staffs are polite and very helpful. The ambiance of the hotel is beautiful and the cleanliness is great. Will definitely come back. Susan Johor"

"Really easy hotel to stay at. Breakfast was lovely, plenty of it. Staff were really helpful and it was cheap and easy for us to stay a few extra hours. They go out of their way to make sure you are happy. Comfortable beds and rooms. "

"Really enjoyed this hotel, clean and comfortable, great location. Shame the pool was getting renovated while we were there."