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"Have stayed at this beautiful property multiple times over the years. Great location, very welcoming and helpful staff. Special mention to Natashya (concierge) - always with a friendly smile and made an extra effort to show me to the Hop on Hop off pick up point, on my recent stay in May 2025. There was also a very friendly & chatty doorman ( unfortunately can’t remember his name). They had a birthday cake on my return stay in June ( despite birthday was 3 days earlier). Appreciated it very much. "

"Room was spacious well Maintain. Bed was comfortable, staff was so good and friendly from front desk to concierge. Will always be the place we stay in kl!"

"Very friendly and helpful staffs, room is clean and the bed is very comfortable, very close to KLCC, my top choice whenever I go to KL"

"Walkable to shopping and dinning"

"Exceptional service, rooms excellent. "

"Perfect location "

"Prime placement in the Golden Triangle — just steps from Pavilion Mall, Bukit Bintang, Jalan Alor, monorail and MRT stations . Ideal for sightseeing — easy walking access to KLCC, Petronas Twin Towers, and KL Tower."

"only minor feedback on the air-conditioning was not cold, having difficulties sleeping with that temperature."

"Staff attentiveness exceptional. Pool and gym facilities great, high standard of food with range to cater for most."