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"The staff were nice. The breakfast was included and had a variety of fresh food daily. Especially appreciated the drying line in the shower so bathing suits could be hung up to dry. The only downside was the parking situation: a very small underground garage that didn't say it was full (first come, first served), and street parking was next to impossible to find, unless you parked before 6 pm or after 9:30 pm, as many people come to see the sunset (which IS beautiful). No street or underground parking reserved for guests at the hotel. Except for the parking difficulties, a very nice and relaxing stay."

"Extremely courteous staff. Cannot fault the hotel facilities nor position. Only slight negative comment is that the mattress was a little too hard for my liking. "

"Absolutely Gem of a place with great staff and high standards throughout. By far the best all inclusive hotel I have stayed at"

"Loved the amenities but wish they had room service. Great staff"

"Fantastic breakfast buffet. Staff were very accommodating when we asked for a room change. Very close to many great dining options. "

"Excellent "

"This was the second time my family and I lodged at a Pestana Hotel. The first time it was the Promenade and we had a great experience. This time we decided to try another Pestana hotel. We were not at all disappointed. Our experience was amazing. We will certainly return. "

"We arrived late in the evening after our transfer from the airport. The resort had arranged the transfer for us and the driver was waiting at arrivals for the 8 of us in our group. He was great and gave us a bit of a tour on the way to Calheta. Our reception at the resort went well and the woman on duty made sure we got down to the buffet before it closed. She was very friendly and attentive to our needs after a long day of travel. Our rooms were modern and clean and cleaned and tidied well each day by the cleaning staff, The buffet was great with a large selection of food items. Drinks at the bar were served quickly and were good. The "drink of the day" by the pool was excellent on the 2 days we had them. The resort is in a beautiful location, nestled below a cliff. There is a public beach next to the resort which has great sand and water access. Evening entertainment was fairly low key but pleasant as we enjoyed the evening by the pool while listening to a musician or watching the dancers. We had no complaints about the staff at the resort. They were friendly and did their job well. All in all I would recommend staying at this all inclusive Calheta Beach Hotel on the beautiful island of Madeira."

"Really amazing stay at this hotel. Hotel was gorgeous and in a really nice area near Funchal. Walkable to many restaurants. The staff were really friendly and provided great service. We had the superior ocean view room on the top floor which had amazing views and a private balcony with sun loungers. Included breakfast buffet had a variety of nice food, good start to each day. Free parking in the hotel. Highly recommend staying here! "