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"beautiful room overlooking the water"

"This is a great place to stay with a family. It is quiet, safe, and friendly. We loved the pool overlooking the sea and snorkelling/spotting sea creatures in the reef in front of the hotel. We paid a bit extra for a beach view but I think all the rooms would have a nice view as it’s quite small. The provided breakfast at Cafe Vila is excellent. It is close to the Port Vila and a very short and easy bus journey to get there. Pick up for activities is super easy. I highly recommend booking...

"Two bedroom very clean apartment overlooking lagoon. Beautiful breeze off the lagoon. Well equipped kitchen area great for preparing own food. "

"Basic room in a tranquil location, could do with a bed side table. Breakfast provided was good. No on-site food or bar for other meals, but supermarket and other restaurants within walking distance. Staff were amazing."

"Great accommodation with lots of activities especially for families. Staff were fantastic especially David in the activities team. Downside was the food and you can't snorkel from the resort, but it does say that on the website."

"Had a bad experience when a hotel driver didn’t collect us as scheduled at night and we felt in danger. Didn’t feel like evening staff knew much about the tours or options for transport available. Parts of the hotel room were broken such as the security latch on the door and fan knobs. Wardrobe doors wouldn’t close. No options for streaming on the TV without compatible devices. No snorkels available for use or hire. Felt it really wasn’t a 5 star hotel standard."

"Great location. Good amenities. Menu options limited - but breakfast included. The room was very good with everything you need. WiFi could do with a boost."

"Excellent"

"Room was clean spacious an had everything needed Wonderful staff makes you feel like family. Look after you well"

"For one night we stayed in the studio and there was mold in the"

"Room was very clean and housekeeping everyday. Supportive staff and great customer service, cool room and comfortable. We couldn't enter casino due to smoking inside casino."

"The staff were really nice, the food was excellent. The kids loved the pools, the rooms were clean. The kids had a great time kayaking and paddle boarding. Warmer linen would help as it was quite cold at night. The buffet was great but occasionally there were issues with getting cutlery and the kids buffet kept running out and it took a while to refill Other than that highly recommend"

"The room was very generous in space, with good amenities inc a good fridge/freezer and a welcome shower with hot water for once! The pool bar was comfortable and welcoming from 7am on for food and drinks, All staff were absolutley excellent and everything was easy Many thanks, Craig"

"Loved poppys. Loved the staff and the relaxed family atmosphere. Its not too big but has everything you need at a great price. Loved the tree house."

"Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while...

"Need a lot of improvements"

"Loved our stay at Waves. Hubby got a surf in. Great snorkelling out back even on low tide. Friendly staff that go above and beyond. Highly recommend for self contained place."